Technical Support Frequently Asked Questions

Date: 2015-05-28   Clicked: 2103

From Jenny

Technical Support Frequently Asked Questions

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FAQ Supplies

 

Q. Does Hoystar sell Supplies, in addition to equipment?
A. Yes...we have a comprehensive supply selection. Hoystar sells printing ink, silk screen mesh, photography emulsion, pre-stretched aluminum frames, silk screen stretching machine, Vacuum UV exposure unit, screen squeegees, ink spatulas, tape, art supplies, training videos and much more.

Q. Are your Supply Prices competitive?
A. Yes...check us out and give us a chance. In addition to quantity pricing, we also offer contract and special combo pricing. In most cases, we are less expensive than our competitor.

Q. Do I need to add a Catalyst if my garment contains only 5% Nylon?
A. No. Catalyst should not be necessary. Just make sure you use a sharp squeegee and get good penetration.

FAQ Ink

Q. Does Hoystar sell textile, graphic and UV inks?
A. Yes...we sell all three types of ink for different materials products printing

Q. Does Hoystar sell plastisol ink?
A. Yes. Plastisol ink widely application for printing garment field. We usually sell this type ink with our t shirt screen printing machine to our clients together

FAQ Equipment

Q. Do you design and build custom equipment?
A. Yes...Hoystar as a manufacturer of silk screen printing machine and pad printing machine in China. In addition to our standard equipment, we can easily modify presses, Infrared & UV dryers, UV exposure units or our periphery equipment to best suit your needs. We also offer complete design and engineering services.

Q. Do you have special Package Deals on Equipment?
A. Yes...we usually use very strong wooden box package for exporting business trade.

Q. Do you sell Dryer Belts?
A. Yes.... In addition, we custom cut and sew belts for UV & Infrared conveyor dryers. We offer quick delivery too. And we won't be under sold!

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